Blog

Wise Auto Tools: As a master auto technician, I've worked at several auto repair shops over the years. I've worked at a small independent shop and for nation wide chains. There are several things that can make a shop more successful. It starts with the individuals that write the service tickets. They provide the "first impression" that a customer gets. Listening to a customer's concern and relaying the description of the problem to the tech is one of the most crucial steps in having happy repeat …

Wise Auto Tools: I've written before about the infamous 3.6 produced by Dodge Jeep and Chrysler. If you haven't seen those posts check them out, I'll link them down below. The engineers were definitely looking out for the auto technicians when they designed this one - JOB SECURITY!Dodge, Jeep, Chrysler 3.6 Pentastar Common Problems and Tools We cover a few common problems and tools needed to work on the Pentastar 3.6 engine used in a wide range of Chrysler products today including the Challenger …