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Wise Auto Tools - In my experience as a Master Tech working in Florida, I've noticed that car owners prioritize repairing their A/C systems. After all, staying cool is essential, especially in hot climates like ours. While selling maintenance items like radiator coolant flushes or transmission flushes might not pique their interest, talking to them about a service or repair that directly affects their family's personal comfort is sure to grab their attention. In fact, when it comes to A/C, th …

Wise Auto Tools: Detailed instructions for preparing to use any of the TIME-SERT Universal head bolt thread repair kits, including 11125, 2200, 3700, 4800, 4900, 6250, 7577, 7580, 14300, 15100. Note the Universal kits that in in BS are the Big Sert kits used for second time repairs when the hole has previously been repaired with a Helicoil making the hole larger than normal.These are directions for preparing to use any of the TIME-SERT Universal head bolt thread repair kits.Before we start, a go …

Struts may be out of sight and out of mind for many customers, however, they are a crucial component of a vehicle's suspension system.  Struts are one of those things that are just out of sight and out of mind. Unless your customer comes in asking for a quote for some reason, has excessive scalping wear on their tires or is just getting bounced all over the road, they are unlikely to lay down several hundred dollars for strut replacement without some level of salesmanship. As a re …

Wise Auto Tools: Along with other makes, I've worked on BMW's at Carmax, when I worked first as a reconditioning tech and then later as a retail tech. To beat the book time, I used an air chisel sometimes to help remove old control arm and trailing arm bushings without removing the arms completely from the car. You have to be really careful not to damage the new bushings when installing them. There's also a risk of marring the surface that the bushings press into, especially when using a crude m …

WiseAutoTools presents Part One of our ASE study guide for Heating and Air Conditioning. I passed my first ASE test back in the early 1980s, ultimately becoming an ASE Master Tech. One thing that always frustrated me about the study guides I used was that they never explained the reasoning for the "wrong" answers. To truly learn, I believe it's helpful to know why a particular answer is wrong as well as the correct answer. The correct answers and explanations start in the bottom half of this …